FEEDBACK

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The friends that tried Potage for the first time loved the food and the chocolate brownies were a hit! The delivery guy was so polite and apologetic for being late (after 12pm) it nice that he was responsive. Thanks LA
Sunday 5 Jul 2020 Customer 3104133382247 Order 2463626461287
 
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Sunday 5 Jul 2020 Customer 3448207540327 Order 2470753632359
 
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Saturday 4 Jul 2020 Customer 3372654297191 Order 2467994763367
 
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We bought this as a gift for friends with a newborn and they loved the food so thank you. However, the delivery charge of £10 seems totally ridiculous and almost stopped me putting in the order. It's just too much and would stop me ordering from you guys again. We've used similar services for fresh pasta etc and delivery charge has been £5 or under.
Saturday 4 Jul 2020 Customer 3401792258151 Order 2462636834919
 
★ ★ ★
The food was excellent and very tasty! I didn’t realise that the food would be delivered without any form of packaging to keep it chilled. I am happy because that’s better for the environment, but I had to go to my dads to wait for a courier delivery so the food sat on my doorstep for a few hours. If I had realised I would have popped back to put it in the fridge sooner.
Friday 3 Jul 2020 Customer 3370506027111 Order 2438365904999
Response from POTAGE
Thank you so much for this feedback. I am so glad to hear you found the food so tasty! I am sorry if it wasn't clear ice packs were not in the delivery box to ensure the box is kept cool. This is something we are working on currently. We deliver the food fresh straight from the fridge and can be kept out of the fridge for 4 hours. If you have any further issues or concerns please do contact order@potage.co.uk, Thank you!
 
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Friday 3 Jul 2020 Customer 232573925 Order 2462430199911
 
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The Lasagne and the Mac and Greens both have an overpowering herb effect, might be different herbs. It’s too much especially for the Lasagne, you should really considering reducing or Eliminating it - it’s the oregano/basil/thyme combination that’s just too strong and overpowers the other flavours. Thanks!
Friday 3 Jul 2020 Customer 3322180010087 Order 2463268995175
 
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Thursday 2 Jul 2020 Customer 3384898977895 Order 2460777414759
 
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Haven't tried the rest yet.
Thursday 2 Jul 2020 Customer 3081135194215 Order 2459739783271
 
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The cauliflower and butternut with red rice was out of this world!!! Chicken a bit dry, and the feta rolls not v popular. Overall it was brilliant though - thank you!
Thursday 2 Jul 2020 Customer 3344551870567 Order 2411766972519
Response from POTAGE
Thank you for this feedback- great to hear overall you found the food so delicious! I will be passing these critisms over to our chefs so they are aware as we are always looking for ways we can improve. Thanks!
 
★ ★ ★ ★ ★
Overall it was really delicious and everybody enjoyed it - thank you! A couple of little things that came up though: the chicken pieces were rather thick and a bit on the dry side. Could the salad dressing portions be a little more generous? Otherwise v good! Thank you again.
Wednesday 1 Jul 2020 Customer 3344551870567 Order 2411768676455
Response from POTAGE
Thank you very much for this feedback- so wonderful to hear you enjoyed the meals! It is great for us to hear any feedback like this as we are always looking for ways we can improve. Please do get in touch via order@potage.co.uk if you have any queries or questions on anything going forward. Thanks!
 
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Tuesday 30 Jun 2020 Customer 3372654297191 Order 2442655400039
 
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Tuesday 30 Jun 2020 Customer 3347274236007 Order 2414643052647
 
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Delicious - thank you!
Sunday 28 Jun 2020 Customer 3372120768615 Order 2441581264999
 
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Sunday 28 Jun 2020 Customer 3344489578599 Order 2411593859175
 
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